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Important Information When You Make a Call for an Emergency
376-765-2308
1. Your Name
2. Telephone Number and Address
3. What is the Nature of the Emergency
4. Closest Cross Street
5. Colonia
6. Do Not Hang Up the Phone





Cruz Roja Chapala is fully staffed 24 /7 365 days a year

Cruz Roja Chapala offers ambulance service, a fully staffed clinic, and a 24/7 emergency room in the Chapala Headquarters located on González Gallo, between the Chapala Malecon and Cristiania Park. 

If you need an ambulance, please call [376] 765-2308. [Do not call 911 as it is routed through Mexico City and will delay arrival of the ambulance.] Provide your name, location (including a point of reference for the driver), telephone number and a brief description of the medical emergency or illness. Do not hang up the phone until you are told to. If you are not alone, arrange for someone to be on the street to guide the ambulance to the patient.

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